We reached out to Emirates through various channels to get an in-depth understanding of their policies and procedures for travelling with ashes on their flights.
Emirates permits the transportation of human and pet ashes on their flights, but it is essential to follow their specific guidelines to make your journey successful.
Failing to have the necessary documentation or an adequate container when travelling with ashes on Emirates may result in the removal of the ashes from your baggage and the denial of boarding. Proper preparation is crucial to prevent any unfortunate and easily avoidable complications.
Emirates allows you to transport ashes within an urn on their flights, providing you follow these rules:
All Emirates customers are allowed one 7kg piece of hand luggage measuring 55cm x 38cm x 20cm. You may be entitled to more depending on your ticket type or flight destination.
Emirates standard hold luggage weight is 20kg, but depending on your destination or ticket type you may be entitled to a heavier bag.
Emirates has the discretion to store hand luggage in the hold under certain circumstances, so we recommend using a sturdy urn that is securely packaged within your bag to avoid damage.
Emirates permits the transportation of human and animal ashes to any destinations they fly, as long as you have notified them in advance and have the certificate of death on hand. Each country has unique laws and regulations regarding the transportation of ashes. Therefore we suggest researching the requirements of your destination country carefully.
Failing to have the appropriate documents when arriving in a foreign country may result in customs confiscating your loved one’s ashes or being denied entry by customs.
To prevent stress and disappointment, we recommended contacting the country’s embassy to enquire about the necessary paperwork for transporting ashes across the border.